: You can initiate a return through your online account to print a prepaid shipping label . Pack the drive securely in its original packaging if possible.
: Generally, there is no restocking fee for external hard drives, even if they have been opened. Restocking fees at Best Buy typically apply only to "activatable" devices (like phones) or specific high-end gear like drones and professional cameras. best buy return policy external hard drives
: If you no longer have the original box or a specific cable, Best Buy may still accept the return but will likely apply a nonrefundable deduction for the missing components. : You can initiate a return through your
At , external hard drives fall under the "most products" category, meaning they typically have a 15-day return window from the date of purchase or delivery . If you are a My Best Buy Plus™ or My Best Buy Total™ member, this window is significantly extended to 60 days . Key Policy Details for Hard Drives Restocking fees at Best Buy typically apply only
: Best Buy requires items to be returned in "like-new" condition . This means if you have opened the drive, it must still have all its original packaging, cables, and manuals to avoid a potential deduction from your refund.