Find the for a specific smartwatch model.
: Personalized, engraved, or customized watches are considered "final sale" and cannot be returned.
: Fossil officially exited the smartwatch market in early 2024 to focus on traditional watches and jewelry. While they still support existing smartwatches, they are no longer producing new models. If you'd like, I can help you: does fossil buy back watches
If your watch is relatively new, it may be eligible for a standard return rather than a buy-back:
: Fossil has previously run in-store promotions where customers could bring in an old Fossil watch (even one that no longer worked) to receive 50% off their next purchase. These offers are often limited to physical retail stores and may not be permanently available. Find the for a specific smartwatch model
Locate a near you to check for active exchange promotions.
: Unworn watches can generally be returned for a full refund within 30 days of purchase. While they still support existing smartwatches, they are
Check the of a watch that is currently broken. Returns Process & Instructions - Fossil Support