"I don't really [know/understand] what's going on with that yet. Let me look into it and I’ll get back to you later today!"
"Hey, I'm having some trouble moving these files. My external drive is formatted in , so my computer is only letting me read the files, not save or 'draft' new ones to it. I might need to install a driver or reformat it before we can use it." Option 2: You meant "Drafts" (The text automation app)
Insert Text From Other Drafts - Actions - Help & Questions