Understanding company mission, values, and policies.
Role-specific skill development and workflow training. onboarded
Introductions to the team and key stakeholders. 🛍️ 2. Customer Onboarding Understanding company mission, values, and policies
Customer onboarding is the process of helping new users get started with a product or service. A customer is "onboarded" when they realize the initial value of their purchase. Automated emails or guided tours of the product. Understanding company mission
Profile creation, data importing, or integration setups.
Access to email, Slack, hardware, and software.
Employee onboarding is the process of integrating a new worker into a company and its culture. When an employee is officially "onboarded," they have moved from being a recruit to a functioning team member. Signed contracts, tax forms, and NDAs.