If this file is associated with a Trend Micro Security Management System (SMS): : Access the SMS client.
: Access the iDRAC web interface using the server's management IP. Navigate : Go to Maintenance > SupportAssist . Collect : Click Start a Collection . RTS0784.rar
: Right-click the specific device under All Devices . If this file is associated with a Trend
: Inside the extracted folder, look for a file named viewer.html or index.html . hardware health status
: Use a utility like WinRAR or 7-Zip to decompress the file.
These compressed files contain detailed system logs, hardware health status, and configuration data used by support engineers to diagnose issues. To create a readable report from this data, follow the steps below: 🛠️ How to Extract and Create the Report