Now human and stripped of his grace, Castiel works at a "Gas-N-Sip" convenience store. He struggles with basic human tasks, such as cleaning toilets and managing a social life, under the alias Steve.
The Rit Zien targets Castiel after sensing his internal sadness. Dean arrives in time to help Castiel defeat the angel, though the encounter serves as a grim reminder of the chaos currently reigning in Heaven. Major Themes [S9E6] Heaven Can't Wait
Castiel’s journey highlights the dignity found in "lowly" work. His pride as a former Seraphim is replaced by a genuine desire to be a "good" human. Now human and stripped of his grace, Castiel