Marcus checked the inventory system on his terminal. "Here’s the reality of a Best Buy screen repair for a legacy device like this. Because it's an older model, we don't keep the parts in-store. We’d have to ship it to a specialized service center. Even then, the cost of the labor and the authentic Samsung display assembly would likely exceed the current market value of the phone."
: The S4 screen is fused to the frame. Buying "just the glass" for $5 is a trap; you need the full LCD/Digitizer assembly .
: If you only need the data, ask about Data Recovery Services instead of a full screen replacement.
Elias looked at the phone. The screen was black, the liquid crystal bleeding into dark purple ink spots. "The touch is gone."
"I don't want a trade-in," Elias said, his voice steady but quiet. "I just need the screen replaced. I need to get into the internal storage."