If your file says "WEB," it is almost always compatible with any "WEB-DL" subtitle, but will likely not work with "HDTV" or "PDTV" versions due to different commercial break lengths.
A massive database where you can filter by language. Look for the file named Undercover.Holiday.2022.1080p.WEB-DL.DD5.1.H.264-SMURF or similar, as "SMURF" and "KOGi" are common groups for this title.
For this specific Hallmark movie, the following repositories are the most reliable:
Use the G key to delay subtitles or the H key to speed them up in 50ms increments.
Open the video in a player like VLC or MPC-HC , and the subtitles should load automatically. Troubleshooting Sync Issues
Rename the subtitle file to match your video file exactly (excluding the extension). Video: Undercover.Holiday.2022.1080p.WEB.H264.mp4 Subtitle: Undercover.Holiday.2022.1080p.WEB.H264.srt